Shipping Policy

Shipping policy

All orders are processed within 2 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Domestic Shipping Rates and Estimates

Unless otherwise noted on the product page, shipping time for your order will be between 7-10 business days.

Some items, depending upon their handmade or custom nature, will take up to 30 days to arrive and be disclosed in the product description. 

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. 


International Shipping

At this time, we do not ship internationally. We are sorry for the inconvenience. If this changes, we will update the status here.


How do I check the status of my order?

Please create a User Account at checkout to easily access order and shipping information in the future.

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within X days of receiving your shipping confirmation email, please contact us at with your name and order number, and we will look into it for you.

Refunds, returns, and exchanges

We accept returns and exchanges up to 14 days after delivery, provided the item is unused, in original condition and is not a final sale item:

  • product created for the customer (custom order)
  • digital download
  • clearance (marked ending in .99)

If the above conditions are satisfied, we will refund the full order amount minus the shipping costs for the return or offer an equal exchange as store credit.

In the event that your order arrives damaged in any way, please email us as soon as possible at with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us!